Account
Delete your account and data
The short version
- Email support@teamlens.ai to delete your account, or ask your workspace owner or admin to remove you.
- When an account is deleted or a workspace is closed, we remove its workspace data.
- Screenshots are deleted automatically after 30 days by default anyway.
- Billing and tax records are kept only for as long as the law requires.
How to delete your account
Email support@teamlens.ai from the address on your account, with “Delete account” in the subject. Include your workspace name and the email you signed up with, and we’ll confirm once it’s done.
How to delete an organisation’s data
If a team or employer uses TeamLens to record your work, that organisation is the customer who controls that data. Ask your workspace owner or admin to remove you or close the workspace — they manage members in the app — and we’ll help them respond. To close a workspace you own, email support@teamlens.ai with “Delete workspace” in the subject.
What is removed, and when
- Workspace data — work sessions, app and website use, activity levels, screenshots, AI summaries, reports and exports — is deleted when an account is deleted or a workspace is closed.
- Screenshots are deleted automatically after 30 days by default; an organisation can set a shorter window.
- Backups are overwritten on a rolling schedule, so deleted data leaves our backups within a limited period.
- Billing and tax records are kept for as long as Indian tax and company law requires.
Questions about any of this: support@teamlens.ai. For more on what we collect and keep, see our Privacy policy.